A lot of early-stage SaaS websites have the same problem.
The product is strong, but the website makes buyers work too hard. The hero section is vague. The product description is too abstract. The features are listed before the problem is clear. The use cases are buried. The CTA appears before the buyer understands the value.
When the website does not answer the buyer's first questions clearly, every visitor needs extra context. That context usually comes from a founder call, demo, LinkedIn post, investor intro, or referral. That can work in the early days. But it does not scale.